Shipping Policy

Last Updated: July 29, 2026

Thank you for shopping with Novenita. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 24 hours after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will contact you using the email address provided with your order.

Shipping Times

We currently ship worldwide.

Estimated delivery times are:

• Worldwide: 3–7 business days

Please note that these are estimated delivery times and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 24–48 hours for tracking updates to appear.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Addresses

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at support@shopnoventia.com. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: support@shopnoventia.com

We appreciate your business and thank you for choosing Novenita.